Sales Office Administrator (Surabaya)
Responsibilities :
- Handle customer's & agent's, inquiries, request and complaints
- Coordinate with head office for complaint settlement submit by customer through Complaint Letter
- Communicate and coordinate with head office for unsolved inquiries and complaints and monitor the settlement
- Provide feedback to the leader and head regarding customer needs and concern for improvement
- Handle documents & information from head office to customers & sales force
- Logistic administration, supplies, stationaries, souvenirs, etc
- Operational administration & petty cash monitoring
Key Requirements :
- Bachelor Degree, any major
- Min 1 year experience as customer service is a plus
- MS Office, Power Point
- Interpersonal Skill, Communication Skill, Customer Services skill, Complaint Handling Skill & Administration Handling Skill
Submit your CV through Linkedin, here.